Submitting a Ticket to Support

To open an issue within the Periscope Holdings ticketing system, contact us through either:

1. Submitting a request directly through the portal,
   
   or
   
   
2. Emailing us at epro-support@periscopeholdings.com.

A ticket is automatically created.

To Submit a request directly through the Support Portal and create a ticket:

1. Access the Portal at https://support.buyspeed.com.
   
   
2. Navigate to the Upper Right-Hand Corner and select Submit a request:
   
   
   
   
3. Fill out the available Form:
   
   
   • Descriptive Subject
     
     
     
     
   • Detailed Description
     
     
     
     
   • Attaching screenshots, or other pertinent information, to provide further understanding
     
     

Updates to tickets are available within the portal, by returning to the Upper Right-Hand Corner, and selecting My activities:

This includes current and past tickets. It requires a registered account:

Notifications about updates are sent out via email to registered accounts and new information can be supplied by responding via email without having to log into the portal.